Banks are installing ATMs in large numbers to increase their service footprint to meet the rising demand for customer self-service and a more personalized experience. With this, we see ever-increasing numbers of machine outages proportional to ATMs’ installed base. Resolving these breakdowns and general ongoing maintenance presents a challenging task for banks.
In this use case, we establish how banks and other financial institutions can reduce maintenance time & associated costs by leveraging AI and data science.
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